Southeast collection agency...
We signed up a hospital client in San Diego, CA to collect their emergency room fees. We were showing our 800 number on caller ID, and leaving the American Collectors Association suggested FOTI statement when we left voice mail messages... dismal results at best. We considered dropping the client, until we got some local San Diego telephone phone numbers from Voice Connect. When we started showing the local numbers on the debtor's caller ID we had an increase in answers of almost 60%, and when voice mail answered we just hung up, and still had a 50% return call increase.
Mid Western Agency...
We love it and debtors love it. The call is free for the debtor, and our cost includes unlimited usage. We own the numbers too.
Southern agency...
We have several numbers in each area code, and our dialer is programmed to display a different number on every call. Our contact rates are unbelievable. We have accounts nationally, and there hasn't been an area code we couldn't get. Super simple, and unlimited usage. Thanks for asking for a recommendation, Voice Connect.